How to Request a Refund
To request a refund, please contact our support team with your order number and a detailed description of the issue. Our team will review your request and provide further instructions.
Refund Processing Time
Once your refund request is approved, refunds are processed within 5–10 business days. The time it takes for funds to appear in your account may vary depending on your payment provider.
Non-Returnable Items
Due to the nature of certain products, some items may not be eligible for return or refund. This includes opened, used, or tampered products.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item. We will work to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding our refund policy, please contact our support team for assistance.